Privacy Policy

Last Updated: [Insert Date]

At Brooliks Shop (“we”, “us”, or “our”), we are committed to protecting your privacy while providing high-performance footwear for active lifestyles. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brooliksshop.com.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, shipping/billing address, phone number, payment information when you make a purchase.
• Transaction Data: Purchase history, order details, payment method, but not full payment card details.
• Technical Data: IP address, browser type, device information, operating system, and pages visited.
• Usage Data: How you interact with our website, including clickstream data and preferences.
• Communication Data: Records of customer service interactions and survey responses.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders for performance footwear
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send transactional emails (order confirmations, shipping updates)
• Prevent fraud and enhance security
• Comply with legal obligations
• Analyze website usage to optimize the shopping experience

We do not use your personal information for automated decision-making or profiling.

3. Data Sharing and Disclosure

We may share your information with:

• Payment Processors: To complete transactions (Visa, MasterCard, JCB, PayPal)
• Shipping Providers: To deliver your orders worldwide (excluding certain Asian and remote regions)
• Service Providers: Companies that help with website hosting, analytics, and marketing (with strict confidentiality agreements)
• Legal Compliance: When required by law or to protect our rights

We never sell your personal information to third parties.

4. Data Storage and Security

Your data security is as important to us as the quality of our performance footwear:

• All data is stored on secure servers with appropriate technical and organizational measures
• Payment information is processed through PCI-DSS compliant systems with 256-bit SSL encryption
• We implement regular security audits and monitoring
• Data is retained only as long as necessary for business or legal purposes

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Restrict or object to processing of your data
• Receive your data in a portable format
• Withdraw consent (where applicable)
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and performance
• Provide secure checkout processes

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding certain regions), your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we offer Kid’s Shoes, our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with a new “Last Updated” date.